Trusted by millions of Ethiopians
Manage Your Phone Number Effortlessly
Access your account, recharge balance, manage phone numbers, track usage, and get support all from one convenient digital platform.


Features
Everything You Need in One Platform
Our comprehensive eCare portal provides all the tools you need to manage your telecom services efficiently.
Balance Management
Check your balance, recharge instantly, and transfer credits to other numbers.
Phone Number Control
Manage multiple numbers, activate services, and control roaming settings.
Usage Reports
Track your call, SMS, and data usage with detailed reports and analytics.
Roaming Services
Enable international roaming and manage your settings while traveling.
24/7 Support
Get help anytime with our integrated support ticket system.
Secure & Private
Your data is protected with enterprise-grade security measures.
How It Works
Get started in just a few simple steps
Join thousands of users who manage their telecom services effortlessly.
Create Account
Create your account using your phone number and verify with OTP.
Start Managing
Create your account using your phone number and verify with OTP.
Frequently Asked Questions
Get answers to the most common questions about our eCare platform

Call Us
- 994Customer Service24/7 Support
- 945Technical SupportMon - Fri, 8AM - 6PM
- +251 11 551 5000Business SupportMon - Fri, 9AM - 5PM
Other Contact Methods
Email Support
customercare@ethiotelecom.etWebsite
www.ethiotelecom.etHead Office Address
Churchill AvenuePost Box 1047
Addis Ababa, Ethiopia
Ready to Get Started?
Join thousands of customers who are already enjoying the convenience of online service management.